I brought my GMC Denali 2500HD in with the check engine light on. I was called the ne3xt day and told that everything was OK. When I got there I asked Juan what the problem was, he told me that his technician found no problems and they reset the code. Then he proceeded to tell me that he guarantees I will not have any more trouble from that light. I went for 2 days with no issues and then it came back on. This is a 2018 truck with 50,000 miles on it, and for the cost of that vehicle I should not be having these kinds of issues. The main problem is that when this light is on, my remote start feature don't work and when its 100 degrees outside that is very unpleasant.
So I was online searching and called Coyle a few years ago. I live around hours away from this dealership and every luxury truck I have ever bought have been from this dealership. Getting ready to purchase another one shortly because of the priceing, service and attention to detail. They even deliver my trucks to me 5 hours away! Dave Sillings firstname.lastname@example.org is the most honest, trustworthy, kind, empathetic and patient manager I have ever dealt with. He calls back in a timely manner and truly cares about his customers and of course the reputation of the dealership. I buy cars once a year and will always deal with Coyle because of Dave and have already referred this dealer and Dave to family, friends, clients, and acquaintances. Thank you GMC for building a quality product. Thank you Coyle for treating my family so well. Thank you Dave Sillings for being my go to car guy from now on!
I bring my truck back to have serviced only at Coyle. Tyler Engleman has been my Service Advisor from the beginning. He has always been professional and knowledgeable when dealing with me. He goes the extra mile to make sure I am well taken care of, from beginning to the end of the service call. Thank You Tyler !!
The Coyle service department done an excellent job of servicing my Buick Encore. I want to take good care of this car and I trust Coyle will help me take good care of it and recommend when it is time for scheduled service
Prior to any work being completed on my vehicle, I was called by the associate and quoted a price of $250. When I picked up my vehicle, I was charged close to $300. I���ve always brought my vehicle to this dealership for service but it���s disappointing that I was not given a more accurate price quote. I may have to find another local business to service my vehicle in the future.
First, I purchased my Tahoe from this dealership and have several ongoing issues that they have yet to resolve, but because it is no longer under warranty they are putting me off. My DVD system has been replaced at least three times and it still does the EXACT same thing as before they "fixed it". My third row driver's side seat was fixed once before because it would not go all the way down, they said it was the cables being to tight or something like that and repaired it. When it did it this time they said it was the seat belt that caused it, therefore I had to pay for the repair this time and I know that wasn't the case. Finally, when I first bought it they had to reset, their words, the transmission because it wasn't driving right and it fixed it. It only had 4,600 miles on it at that time. It started driving terrible again so they looked at it that day, said nothing was wrong so I went for a test drive with a technician and it drove like a completely different truck. Again the tech said they couldn't find an issue so nothing was done to the transmission, but I know they did something to it because i drive it everyday and until they "inspected" it it did not drive good like that. They lied to me about it hoping that my warranty will run out then I will have to pay for the repairs and that absolutely infuriates me. This is not the first time I have encountered this kind of thing from a dealership and it is beyond unprofessional. I will never recommend your dealership to anyone again.
Needed the car back by 11:00 and I received a call at 10:30 that it was ready. Excellent service!!! We have purchased our last several cars from Coyle and we have always received great service and that keeps us coming back.